L1111 Privacy Policy — Our Commitment to Protecting Your Data

Welcome to l1111. We believe that keeping your personal information completely safe and secure is one of our most important responsibilities. This Privacy Policy explains what information we collect when you use the l1111 platform, how we use it, and the steps we take to protect it.

This policy applies to l1111's website, mobile application, and all digital services. By using the l1111 platform, you agree to this Privacy Policy. If you have any objections, please discontinue use of the platform and contact our support team.

We comply with international data protection standards and handle personal information in accordance with applicable laws in Bangladesh. Protecting your privacy is not just a legal obligation — it is a core part of our values.

L1111 only collects the information needed to provide you with the best possible service. We never collect unnecessary or excessive data. Below is a breakdown of the types of information we collect:

Information marked as "Automatic" in the table above is collected automatically while you use the platform. It is primarily used to maintain security and enhance your experience.

L1111 collects your information through several methods. Each one is fully transparent and based on your informed participation.

• Directly from you: You provide information directly when filling out registration forms, updating your profile, submitting KYC documents, or contacting support.
• Automatic Collection: When you use our website or app, certain information is collected automatically through cookies and tracking technologies.
• Payment Processing: Relevant financial details are collected when you transact via bKash, Nagad, or Rocket.
• From Third Parties: Trusted third-party services may be used for identity verification, and they are required to comply with our privacy standards.
• From public sources: Publicly available information may occasionally be verified for fraud prevention purposes.

L1111 uses your information only for specific, legitimate purposes. We never use your information beyond what has been authorized. Our primary reasons for using your data are:

• Account Management: To create, manage, and verify your account.
• Service Delivery: To ensure the smooth operation of betting, gaming, and payment services.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Customer Support: To resolve your questions and complaints quickly and effectively.
• Product Development: To analyze data and improve the quality of our platform and services.
• Personalized Experience: To suggest games and promotions tailored to your preferences.
• Contact: To keep you informed about important updates, promotions, and security notices.

L1111 takes great care when sharing your personal information with third parties. We only share data under the following limited circumstances:

• Service Provider Partners: Payment processors, KYC verification providers, and technology service providers — who receive only the data required for their specific function and are contractually bound to uphold our privacy standards.
• Legal Obligation: Information may be disclosed in response to a court order, regulatory directive, or lawful request from an investigating authority.
• Fraud Prevention: In cases of serious fraud or criminal activity, information may be shared with the relevant authorities.
• Business Transfer: In the event of a merger or acquisition, you will be notified in advance.

Outside of the cases listed above, we never share your personal information. All our third-party partners operate under strict data protection agreements.

L1111 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your experience.

• Essential Cookies: Used to maintain login sessions, verify security, and enable core site functionality. These cannot be disabled.
• Functional Cookies: To remember your language preferences, login details, and deliver a customized experience.
• Analytics Cookies: To monitor site usage and improve our services. Anonymized data is used for this purpose.
• Marketing Cookies: To show you relevant offers based on your preferences. You can opt out at any time.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

L1111 employs industry-leading security measures to protect your data. Our security framework safeguards your information across multiple layers:

• 256-bit SSL/TLS Encryption: All data transfers take place through encrypted channels.
• AES-256 Storage Encryption: All sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): OTP-based verification for added account security.
• Firewall & Intrusion Detection: 24/7 monitoring and protection against cyber threats.
• Regular Security Audits: Regular security audits conducted by third-party specialists.
• Access Controls: Staff can only access the information they need to carry out their specific responsibilities.

As an l1111 member, you have several important rights over your own personal data. We respect these rights and aim to fulfill any request within 30 days.

To exercise these rights, email our support team: support@l1111.ws. We will respond to your request within 30 days. In some cases, legal requirements may prevent us from fulfilling a request in full, but we will always explain the reason.

L1111 retains your information only for as long as necessary. Different retention periods apply to different types of data:

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Financial Transaction Details: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming & Betting History: For the duration of the active account and 3 years after closure.
• Support Contact: Up to 2 years after the issue is resolved.
• Logs & Security Data: 1 to 2 years.

Once the specified retention period expires, your data is securely and permanently deleted or anonymized in a way that makes it impossible to identify you.

L1111's services are exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age is verified at registration, and confirmed through identity documents during the KYC process. Anyone found to have registered with false information will have their account terminated and their deposited funds returned.

L1111 may update this privacy policy from time to time. Revisions are made to keep pace with changes in law, technology, or our services.

• The "Last Updated" date on this page will be revised following any changes.
• You will be informed of significant changes via email or an in-platform notification.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
• For significant changes, at least 7 days' notice will be given before they take effect.

To view a previous version of our Privacy Policy, please contact our support team.

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We are always here to help.

We aim to process all privacy-related requests within 30 days. If a complex case requires additional time, we will notify you accordingly.